Naveen Christopher
Senior Business Analyst · Technical Product Owner · Forward Deployed Engineer
I help bridge business intent and shipped software – eliciting requirements, prioritizing what matters, and building AI-enabled enterprise tools alongside the teams who ship them.
About Me
Working with stakeholders and delivery teams, I elicit requirements, map processes, and build AI-enabled tools, API-driven integrations, and enterprise workflows – helping define what to build, then building it together. Based in the Ottawa area. SAFe 6 Certified. Salesforce Ranger.
Career Timeline
2024-Present
Technical Product Owner / Senior Business Analyst
Tata Consultancy Services (for Cisco)
Requirements & delivery on a partner incentive platform ($400M+ quarterly payouts), AI-assisted VS Code extension ($250K impact), LangGraph agents
2018-2024
Technical Product Owner / Automation Lead
Tech Mahindra
20% release throughput increase, 95+ test coverage, 30% defect reduction, teams of 50+, Salesforce integrations
Skills
Product & Business
AI & Agents
Engineering
Platforms & Data
"The best products emerge when a team owns the full loop together – from user pain to deployed solution. I treat AI output like code from a junior dev: it passes through architecture review, static analysis, tests, and security scanning before it skips."
Featured Work
Problems we framed, prioritized, and delivered as a team — not just the tech underneath. Each card links to a deep-dive case study with the decisions and trade-offs.
Voice AI Hub
Designed the safety-vs-AI tiering so conversational AI never blocks sub-10ms safety alerts, and scoped a zero-download demo for instant onboarding.
Safety-critical IoT platform: ESP32 edge devices over MQTT, NL-to-SQL, RAG, and a 3-tier latency architecture.
Agentic Workflow Engine
Partnered with stakeholders to frame the requirements and human-in-the-loop gates for a 14-agent compensation-cycle assistant — cutting cycle time from weeks to hours with zero autonomous actions on business-critical steps.
LangGraph supervisor orchestrating 14+ phase agents with SSE streaming, Langfuse observability, and a React UI.
Enterprise IDE Extension
Prioritized the backlog and shaped the governance/DLP guardrails for AI suggestions alongside the team — work contributing an estimated $250K in annual business impact.
VS Code extension with NL2SQL, Svelte 5 webviews, and dependency graph visualization — 350+ tests (185 unit, 168 E2E).
Webex Job Status Monitor
Built a Webex bot that turns scattered job runs across ~10 environments into one live status card the whole team watches — in-place edits, threaded start/complete/fail alerts, and self-healing.
Polls an incentive-compensation platform's REST API every 60s and posts live Webex Adaptive Cards plus a PROD/NON-PROD overview of every environment.
Architecture Deep Dive
The Voice AI Hub separates safety-critical alerts from conversational AI across three latency tiers. Click a tier to highlight its components - this is how I think about systems.
Get in Touch
Open to Senior Business Analyst, Technical Product Owner, and Forward Deployed Engineer roles - Ottawa or Remote Canada. Send a note and I'll reply from my inbox.